You can reach our service team on the technical hotline as follows:
Monday to Thursday from 08.00 am to 05.30 pm CET (Friday until 04.30 pm CET):Phone : ++33 (0)3 89 57 05 55.
Please contact our customer service for any question.
Customer Service
International: +33 (0)389.570.555 Frima Germany/Switzerland: +49 (0) 69 257.88.76.40